TELUS Esports Series Now Featuring Rocket League (the “Competition”)
Official Rules and Regulations
The competition is open to all residents of Canada 15 years of age and older as of June 12th, 2021. By entering and participating in the Competition, each athlete, as defined below, and any associated Team coaches/managers/trainers/etc., unconditionally accept and agree to comply with and abide by these Official Rules and Regulations (the “Competition Rules”). All decisions regarding the interpretation of these Competition Rules lie solely with the Administrator, the decisions of which are final and binding in all respects. In addition, all athletes and any associated Team coaches/managers/trainers/etc. must adhere to the Esports Code of Conduct, attached to these Competition Rules as Schedule “A” (the “Code of Conduct”).
- TELUS Communications in partnership with Northern Arena are responsible for organizing and administering the Competition.
2. COMPETITION DATES
The following dates will apply to the Competition:
- “Registration Period” May 17, 2021 – June 7, 2021
- “League Play” Online June 12, 2021 – July 23, 2021
- “Finals” July 31, 2021 – August 1, 2021
For all start and finish times see Section 5 – Competition Structure. All dates, times, and locations are subject to change. In the event that there is a change to the date, time and/or location of the competition, League Officials will use reasonable efforts to notify all Players (as defined below) at least 72 hours prior to the affected date and time.
3. COMPETITION PRIZES
In order to compete in the Competition each athlete and team must comply with the eligibility requirements listed below. It is the responsibility of the athlete to be aware of all rules around eligibility. Please contact League Officials on Discord or the website contact form if you have any questions or concerns.
- Device: An athlete will provide their own rocket league compatible device (Xbox, Playstation, PC or Nintendo Switch)
- Network: An athlete will provide and maintain their own network connection.
- Age: Any athlete that is under the age of majority in their province of residence (each a “Minor”), must have permission from a parent or legal guardian to participate. If it is determined that an athlete is a Minor in their province of residence and does not have parental consent to participate, they will be disqualified and will not be permitted to continue in the Competition. Note: Age of majority may differ depending on province of residence. It is each athlete’s responsibility to verify the age of majority where they live.
- Team Captain: Teams must have one Captain. The Captain is responsible for managing all communication with League Officials and opposing Team Captains and for reporting rosters and match results on the TELUS Esports Series website.
- Game Play Team Size: A team can take part in matches as long as they have a minimum of two players
- Maximum Team Size: A team may have no more than three Players on the roster at any time.
- Team Names: Team names may not imply that they are officially recognized, affiliated with, or supported by TELUS. By using a Team name, tag and/or logo used in connection with the Competition, the Team Players acknowledge and represent that they own all the adequate rights pertaining to the use and property of such name, tag and/or logo, or that they have obtained all adequate permissions in this respect, and that the use of this name, tag or logo does infringe any third parties’ rights. Team names may not include the words: TELUS, PureFibre, or any other TELUS trademarked equivalent. Team names can not include any racial, sexist, sexual or lewd titles, League Officials reserve the right to modify Team Names/Tags/Logo’s if they do not abide by the rules of the Competition. Team Names must be in-line with the standards set out in the Esports Code of Conduct. A team or player will be notified by League Officials if their name must be changed and will be permitted to change to an acceptable name.
- Roster Changes: Rosters may be changed until June 11th, 2021.
- Gamertag : Prior to the start of the Competition, all athletes must have a good standing Gamertag/Account Name. This same account must be used for the full duration of the Competition. Gamertags/Account Names must be in-line with the standards set out in the Esports Code of Conduct. An athlete will be notified by League Officials if their name must be changed and will be permitted to change to an acceptable name.
- No employees: Employees, contractors, officers, and directors of the Administrator and any Competition sponsors, and each party’s respective parents, affiliated and subsidiary entities, are eligible to participate in the Discord engagement contest.
- Acceptance of Terms and Conditions: All athletes must register an account and agree to the Terms and Conditions  found at https://esports.telus.com/. There are no fees or service charges to create or maintain an account. If an athlete attempts to bypass the age gate by entering a false date of birth that athlete will be disqualified
- TELUS Account in Good Standing: All entrants that are customers of TELUS at the time of entry and at the time of Prize award must have their TELUS accounts in good standing (with a current account balance that is no more than 30 days past due) in order to be eligible to win the Prize.
- League Official(s): Representatives of the Administrator; responsible for all decisions with respect to the operation of the Competition
- Team Captain: A Team representative; the individual responsible for managing a Team, reporting Match results on the TELUS Esports Series Website, communicating with opponents, etc.; may also be a Player
- Player: A athlete competing in the Competition
- Team: A group of athletes competing in the Competition
- Record (W-L): The number of wins and losses of a Team at any given time during the Competition
- Round: an individual round of a tournament (i.e. Round One, Semifinals, etc.)
- Match: a “Best of Three” series, consisting of any number of individual Games, as identified below, between two Teams
- Game: a single game competition played between two Teams, usually as part of a Match
- How to Enter: For more information about registering for the Competition as a Coordinator or Player click here. Prior to registration, Coordinators and Players must provide a valid Rocket ID. Only Players whose Steam IDs match those on the Team are eligible to play in the Competition. Any Team using a Player whose Rocket ID is not listed on the Team will forfeit all affected Matches.
- Format: Round robin Conferences; all Matches Best of 3 Games
- Schedule: The schedule for League Play will be released via the website and Discord. Teams will be given a “default” match time but are encouraged to contact their opponents and find a time that works best for both teams in each given week.
- Rescheduling Matches: The team captain will need to communicate with their opponent about an agreed time slot during the week to complete their scheduled match. If teams cannot come to an agreement, a default time slot will be set for your match. If a team cannot make the default time, the team will forfeit the match.
- Check-in: Prior to each match either the team captain or a Player must visit their Dashboard on and check in to confirm their Team’s attendance and participation. Players will have 15 minutes following the scheduled start time to check in. Any Team that is not checked in for a Match will forfeit that Match. If neither Team checks in, and neither Team submits a technical issue through a Support Ticket or through the Discord server, they will both receive a no-show loss. Unreported match losses will be accounted for at the end of the league and will show up on the Standings page and will be treated as 0-1 losses.
- No-shows: Any Team that checks in but is not ready to play within 15 minutes after the check-in period ends may forfeit the Match at the discretion of League Officials.
- Maximum number of league Forfeits: Any Team that receives three or more forfeit losses during the league will forfeit all their Matches and will be removed from the Competition.
- Discord: All players must have registered on the TELUS Esports Series Discord server to coordinate their Matches with their opponents. It is recommended that all communication between Teams takes place on Discord.
- Proof of Results: Team Captains are required to take appropriate in-game screenshots or videos that display the final results of each Game and should be prepared to provide them immediately at the request of League Officials and when submitting Match results. Failing to do so, or providing false or doctored information, may result in immediate forfeiture of affected Matches and/or disqualification from the Competition and future Competitions, at the discretion of League Officials.
- Qualifying for the Finals: At the end of the league, the Team(s) from each conference that has the best overall Record (W-L) will move on to the finals. The number of Teams that qualify from each conference will be determined based on the number of Teams that register to participate in the Competition and will be announced on or before July 28, 2021. In the event that a qualified Team is unable to participate in the finals or is disqualified or found to be ineligible by League Officials a replacement will be determined, at the discretion of League Officials, by selecting the Team within the same division that finished next in the standings.
- Tiebreaker: If two or more Teams in the same Conference have the same Record (W-L) at the end of the Regular Season, the following criteria will be used in order to break the tie: Head-to-head record, Game differential (number of Game wins minus number of Game losses), Fewer forfeits and/or unreported matches or Tiebreaker Match Finals.
- Finals Format: Will be announced on or before July 28 2021 and can be found at https://esports.telus.com/news
- Disconnections: A Game must be restarted if a Player disconnects in the first 15 seconds and before the first goal is scored. If a Player disconnects from a Game after the first 15 seconds or after the first goal is scored, the current Game must be played to completion and the disconnected Player should rejoin as soon as possible. Any Team that leaves a Game following a Player disconnection, unless specifically provided for above, may forfeit the current Game, or Match, at the discretion of League Officials.
- Network Issues: Within 15 seconds of the start of any Game and before either Team has scored, Teams may agree to restart and/or switch either the host or the Server (if applicable) if connectivity issues significantly hinder gameplay.
- Finality of Results: At the discretion of League Officials, any Game that is played in full will not be open for review and the results will be considered final. This does not apply to Games that involve Player Conduct violations.
- Official Broadcast Matches: League Officials reserves the right to record and/or live stream, broadcast or exhibit any Match of the Competition, at its sole discretion. If Administrator chooses to live stream, broadcast or exhibit a Match, Administrator will choose to either: (a) host each individual Game, and all participating Team Members on both Teams must join that Game; or (b) join a Game that is being hosted by a participating Team Member. Any Match officially broadcast by TELUS Esports Series may not have any other observers or spectators. Administrator reserves the right to reschedule official broadcast Matches.
- Independent Broadcast Matches: Players may livestream their own Matches but they must include at least a one minute delay. Any Team that wishes to use an external observer/spectator may do so with the approval of the opposing Coordinator, and the same one-minute delay must be observed.
- Releasees: an athlete whom is participating and/or has signed up for TELUS Esports League.
6. PLAYER CONDUCT
- By entering and participating in the Competition, all athletes and any associated Team coaches/managers/trainers/etc. agree to adhere to and be bound by the Esports Code of Conduct, attached to these Competition Rules as Schedule “A” (the “Code of Conduct”).
- Reporting Violations: Violations of the Code of Conduct should be reported immediately to League Officials through https://esports.telus.com/contact/ or the TELUS Esports Series Discord. League Officials will investigate all claims of misconduct.
- Penalties: Upon confirmation of any Code of Conduct violation, and depending on the severity of the violation, League Officials reserve the right to issue any one of the following penalties: Warning, Game Forfeiture, Match Forfeiture, Player Suspension/Disqualification, Team Disqualification
- Repeated violations will be subject to escalating penalties, and particularly severe violations will be subject to harsher penalties up front.
7. WINNER NOTIFICATION
- Players that win a prize will be notified by email within 4 days of the conclusion of the Competition. Each of these “Winners” will be required to reply with the contest release form, within 7 days from the date of the email advising them that they are a Winner, to successfully claim the Prize or such Prize may be deemed forfeited. In the event of any dispute concerning the operation of any element of the Competition, or these Competition Rules, the decision of League Officials will be final.
8. PUBLICITY RELEASE
9. LIMITATION OF LIABILITY
- By entering this Competition, each Player, or in the case of a Minor, their parent or legal guardian on their behalf, acknowledges compliance with, and agrees to be bound by, these Competition Rules and consents to the use of their name, city of residence, and/or likeness in any publicity carried out by Releasees, and/or their advertising and promotional agencies and agents without further notice or compensation. Players release and hold harmless the Releasees from and against any and all manner of action, causes of action, suits, debts, covenants, contracts, claims and demands, including legal fees and expenses, whatsoever, including but not limited to, claims based on negligence, breach of contract and fundamental breach and liability for physical injury, death, or property damage which the Players or their administrators, heirs, successors or assigns might have or could have, by reason of or arising out of the Players participation in the Competition and/or in connection with the acceptance, use and/or misuse by the Player of the Prize.
- None of the Releasees shall be responsible for or bear any liability for: (i) late-received, lost, unintelligible/illegible, incomplete, or misdirected registrations, entries or Game scores; (ii) entries or game plays which fail to comply with the Competition Rules; (iii) any technical or human error that may occur in the administration of the Competition, including any problems or technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any e-mail or entry to be received on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof, all of which may affect an Players ability to participate in the Competition, or the ability of the Administrator to receive and/or record and Players Game score; (iv) any unauthorized human and/or mechanical intervention in any part of the entry process of the Competition; and (v) any act of God that disrupts all or part of the Competition.
- As a condition of participating in this Competition, Player agrees that (i) under no circumstances will Player be permitted to obtain awards for, and Player hereby waives all rights to claim, punitive, incidental, consequential, or any other damages, (ii) all causes of action arising out of or connected with this Competition, or any prizes awarded, shall be resolved individually, without resort to any form of class action, and (iii) any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred, but shall in no event include attorney’s fees. Void if prohibited by law.
- Any attempt to deliberately undermine the legitimate operation of this Competition is a violation of the Competition Rules and criminal and civil laws, and should such an attempt be made, the Administrator reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution. Players agree to abide by the Competition Rules.
- The Administrator reserves the right, in their sole discretion, to disqualify any Player who violates the Code of Conduct or tampers with the entry process, and/or void any game results submitted fraudulently. Should multiple users of the same email account enter the Competition and a dispute thereafter arise regarding the identity of the Player, the authorized account holder of said e-mail account at the time of entry will be considered the Player. “Authorized account holder” is defined as the natural person who is assigned an e-mail address by an Internet access provider, online service provider or other organization which is responsible for assigning email addresses or the domain associated with the submitted e-mail address. If, for any reason, the Competition is affected by any computer virus, worm, bug, tampering, hacking, unauthorized intervention, fraud, technical failure or other cause which, in the sole opinion of the Administrator, corrupts or otherwise affects the administration, security, fairness, integrity or proper conduct of this Competition, the Administrator may, in their sole discretion, cancel, terminate, modify, or suspend the Competition, and determine winners from gameplay already received or as otherwise deemed fair and equitable by the Administrator. Automatic gameplay is prohibited, and any use of automated devices will cause disqualification.
- Administrator reserves the right, in its sole discretion, to terminate the Competition, in whole or in part, and/or to modify, amend or suspend the Competition, and/or to the Competition Rules in any way, at any time, for any reason without prior notice. Any changes will be made available on https://esports.telus.com/
Schedule “A” Esports Code of Conduct
At TELUS Esports Series, we are a team of passionate esports enthusiasts. It is our desire to create a community of equally passionate individuals who wish to compete in and/or watch esports events. In order to do so, we aspire to create esports events and tournaments that are engaging, fun, and welcoming to all players and spectators. As the esports world is ever evolving, this document will continue to change. Any changes to this document will be posted online. Your continued participation in any event or tournament, either as a player or spectator, means that you consent to the rules below, and any updates. We recommend that you review the Code of Conduct (the “Code”) regularly to ensure you are aware of your rights and responsibilities. The following Code applies to all online and live esports events and tournaments operated by TELUS Esports Series. The Code is meant as a guide to ensure that all players compete in a fair and sportsmanlike manner, and that players and spectators demonstrate appropriate social behavior. Anyone participating in or watching an event or tournament is bound by the Code, and may be asked to leave the venue, and if applicable, disqualified or prohibited in participating in future events or tournaments if they fail to do so. The following rules apply to individuals participating in an event or tournament (each a “Player”). All Players are expected to conduct themselves in a manner that reflects positively on the event or tournament, including all individuals and organizations affiliated with the event or tournament.
- Competition: Players are expected to compete to the best of their ability at all times during the event or tournament and must at all times act in accordance with the rules for the event or tournament, including any direction given by the Administrator or anyone acting on its behalf. Cheating is defined as a person who acts dishonestly in order to gain an advantage. If a Player feels that they have been cheated by another Player, that Player must raise their concern with the Administrator immediately, by providing as much detail as possible. Complaints should always be accompanied by video or photographic evidence, if available, or other documentation to validate the claim. All complaints will be handled on a case-by-case basis and depending on severity may result in: i) an initial warning, or for a second offense, immediate forfeit of the current Game or Match; ii) immediate forfeit of current Game or Match; or iii) immediate disqualification from the event or tournament and/or prohibition from participating in future events or tournaments. Examples of cheating include, but are not limited to: ● Collusion and Match Fixing, defined as any agreement between two (2) or more Players to disadvantage opposing players ● Hacking or modifying the game ● Using a prohibited hero, class, team, weapon, item, or action during a game ● Spectating an opposing Players’ monitor or live streams ● Using restricted hardware or equipment during a game ● Using any Player that was not registered during registration or is not eligible to participate ● Intentionally disconnecting from any game prior to its official conclusion ● Exploiting known in-game bugs, glitches, and unintended game features to disadvantage opposing players
- Sportsmanship: We are committed to providing Players with a competitive environment that is free of harassment and discrimination. To that end: ● Players may not use language in relation to the event or tournament that is deemed by the Administrator to be obscene, foul, vulgar, insulting, threatening, abusive, or otherwise offensive or objectionable. ● Players may not engage in the harassment of a country, private person or group of people through contemptuous or discriminatory words or actions on account of race, skin color, ethnic, national or social origin, ability, gender, language, religion, political opinion or any other opinion, financial status, birth or any other status, sexual orientation or any other reason.
- Prohibited Content: We encourage players to create unique Team names (if applicable) and Player nicknames as well as Team logos. However, team names, players nicknames and logos containing the following are prohibited, and may not be used at any Stage of the event or tournament, including but not limited to, game play, Player/Team interviews, public appearances, or any other event where the Players are appearing on behalf of or representing the event or tournament: o Sponsorship categories including but not limited to, drugs, alcohol or tobacco, legal or otherwise, pornography, or R rated content, firearms, political or religious organizations, hazardous products or services, gambling related products or services, products or services that represent trade with countries subject to embargoes or trade sanctions by Canada and/or the United States; o Language that is obscene, foul, vulgar, insulting, threatening, abusive, or otherwise offensive or objectionable; o Language that espouses insults, hate or harassment, or is demeaning towards individuals or groups; or o Content that may infringe the rights of any third party, including but not limited to intellectual property rights, or rights of a person, including parodies or satirical references to third party intellectual property.
- General: Players are expected to respond to requests from Administrators in a timely manner. Players may not disclose any confidential information provided by Administrators or any parties related to the event or tournament, by any method of communication, including all social media channels. In addition to the Code of Conduct, Players may be obligated to comply with any rules or regulations imposed on them by the game manufacturer or equipment providers (i.e. terms and conditions associated third party accounts required for participation in an event or tournament, including but not limited to PlayStation, Xbox, Nintendo, Psyonix).
The following rules apply to individuals attending an event or tournament (each a “Spectator”):
- While watching an esports tournament live or online is an exciting opportunity, Players are not merely participating for the enjoyment of the audience. They are there to compete in an event or tournament, which requires a level of concentration.
- Applauding and cheering for your favorite Player or Team is encouraged. However, heckling, and abusive language towards Players, league officials, commentators or other spectators is not. Further, any attempt by a spectator to influence the result of a Game will be dealt with accordingly and may result in immediate expulsion from the venue (for example, calling out one Player’s position on a map, to give an advantage to another Player).
- Spectators found to be using language that is deemed by the Administrator to be obscene, foul, vulgar, insulting, threatening, abusive, or otherwise offensive, objectionable espouses insults, hate or harassment, or is demeaning towards individuals or groups will be asked to leave the venue.
The following rules apply to both Players and Spectators:
- No Drugs or Alcohol: Use of drugs or alcohol, legal or otherwise, may lead to disruptive behavior. Players and spectators believed to be under the influence of drugs or alcohol may be removed, and in the case of players, disqualified from the event or tournament at the sole discretion of the Administrator. All decisions regarding the enforcement of the Code are at the discretion of the Administrator and are final and binding.